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The Leadership Voice
The ABC's of Organizational Change
By Dr. John R. Grinnell
Nothing had happened since their final planning sessions, except a few unsatisfying “town-hall meetings,” trying to get people to buy-in to their firm's new direction. Their brilliant thinking, which had been turned into beautiful graphs and charts by the consultants, proved more difficult to turn into useful changes in behavior. Just a few months before, the executive team was confident that the months of consultant intervention and the long hours of customer and executive interviewing had paid off. They knew the logic behind the numbers was sound, and that the new strategies contained the seeds of competitive advantage. Now the plan sat nicely packaged on the shelf, and nothing had really changed! What had gone wrong?..... read more!
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